Garmin smartphone hack to be ‘very big story’
A smartphone hack that took down the Garmin mobile phone app will be “very big news”, the company has announced.
Garmin’s CEO, John Bagnall, said the company was “very concerned” about the security of the software and that the hack had affected about half of its smartphone users.
The hack is believed to have been launched in mid-September and it affected more than 300,000 Garmin owners.
The company said the “massive, coordinated attack” was the result of “an attack that targets a small subset of Garmin’s users”.
“Our customers and the wider public will have to bear the consequences of this attack,” Mr Bagnal said.
“It will be our job to reassure them that this was an isolated incident.”
Garmin said it was still investigating the attack, which took place between January 1 and May 30.
It said it had deployed security updates, but said that those who had not downloaded those updates would not be affected.
“We are aware of the seriousness of the situation and are taking every measure to ensure that it does not impact on Garmin’s customers,” the company said.
A Garmin spokesperson said it would work with the Government, industry, and other stakeholders to develop the appropriate measures to address the situation.
“Our priority is to provide the best possible customer experience to our customers,” it said.
GarmentLab, another major brand that relies on Garmin, said it “strongly condemned” the attack and was working with Garmin to provide support for affected customers.
“Garmin continues to investigate this incident,” the spokesperson said.
The Government’s Department of Consumer Affairs (DCA) said the agency would be “looking into the matter”.
“It is a matter for the DCA to investigate and take appropriate action,” it added.
Topics:internet-technology,internet-services,security-intelligence,finnish-government,cybercrime,technology,technology-and-communication,security,cyberspace,cydera-1,australiaFirst posted April 02, 2019 09:30:14Contact Josh Smith